FedEx® QR Code Return Labels: Ultimate Guide

The US eCommerce market is booming, however returns are a growing challenge for online store owners. Out of the $1.3 Trillion in US online sales in 2022, shockingly over 16% ended up as returns!

In the fast-changing eCommerce market, having an easy returns process is key to keeping customers happy and growing your business. One great way to do this is by using affordable FedEx® QR code labels. This guide will help you learn what FedEx® QR code returns are, why they are perfect for your store, and how Easyship can help unlock these benefits today!

What are FedEx® QR Code Returns?

Ever printed shipping labels for something bought online? Do you even still have a printer at home to create a return label? Sounds like a hassle right!

FedEx® QR code returns streamline the return process for online shoppers by completely removing the need to print a label at home. After initiating a return, the customer can just follow these steps below:

1. Customer receives a QR code from the seller
2. Simply take their sealed box to a FedEx® location
3. A team member will scan the QR code, print the label, and accept the return

No need for anything more complex for your customers

Why Should Your Store Use Them?

Implementing FedEx® QR code returns can significantly enhance your store's return process, leading to increased customer satisfaction and loyalty. Let's explore the key reasons why your store should consider this system.

eCommerce Returns Cost

In 2023, returns on online purchases in the United States amounted to nearly $248 Billion U.S, a huge increase of over 16% compared to 2022. This staggering figure highlights the importance of managing returns shipping costs effectively.

By using FedEx® QR codes as returns, you can reduce the administrative and operational expenses associated with handling returns. The streamlined process means fewer resources spent on customer service, label printing, and handling, ultimately leading to cost savings.

Increasing Customer Expectations

Returns are an inevitable part of eCommerce, and high return volumes can threaten your profits. A 2022 survey of 9,286 US online shoppers,found that customers are increasingly used to returning items. Over 80% have returned an order because the item was damaged or defective.

75% have also returned items that didn't fit, and 56% completed a return for items that did not match the description. As these figures show, US customers are becoming increasing used to returning products that don’t match their expectations.

Handling a high volume of returns can be challenging, especially when dealing with damaged or defective products. FedEx® QR code returns simplify the process, making it easier for your team to manage and process returns efficiently.

Boost Conversions

Offering free returns can attract more customers and encourage them to complete their purchases. In a 2022 study, half of the over 2000 online shoppers surveyed had abandoned their purchase because there were no easy return methods. Crucially, 87 percent stated that free returns were very important when shopping online.

Don't let return challenges eat into your profits. Use affordable FedEx® QR code labels available through Easyship to make returns easy and watch your business grow.

Customer Service Demand

Returns often place a significant demand on customer service teams. Customers seeking return assistance can flood customer service systems, leading to longer wait times and ultimately bad reviews.

By offering FedEx® QR code returns, you provide customers with a hassle-free return option that reduces the need for customer support. This not only improves the customer experience but also allows your customer service team to focus on tasks that can help your store grow.

How to Implement FedEx® QR Code Returns with Easyship API

While Easyship provides a seamless platform for managing your store's returns, the ability to use FedEx® QR code returns is currently only available through the Easyship API. If you're comfortable with APIs or have a developer on your team, here’s how to set it up:

1. Create a Shipment via the Easyship API: To start, you'll need to create a shipment using the Create Shipment endpoint. This allows you to generate the return label for the shipment.
2. Choose a FedEx® Service: When creating the shipment, make sure to specify a FedEx® service. You can do this by using the courier_id retrieved from the Rates endpoint. If you already have shipping rules in place within your store, you can automate the selection process by relying on those rules to choose the optimal service.
3. Request a QR Code: To enable the QR code for returns, ensure you specify this within the shipping_settings field during the shipment creation process. Under additional_services, simply add qr_code, and a FedEx® QR code will be generated for the return shipment.

By implementing this solution, you'll enable customers to drop off their return packages at FedEx® without needing to print a label at home, providing them with a smooth, hassle-free return experience.

Note: This feature is exclusively available through the Easyship API and cannot be accessed directly through the Easyship platform. If you need assistance with setting up the API or customizing your shipping rules, Easyship’s support team is available to help guide you through the process.

How to Find Free FedEx® QR Code Labels With Easyship

By connecting your store with Easyship, you can provide your customers with a seamless return experience powered by FedEx®. Easyship is the top shipping and logistics company working with a network of over 250 couriers worldwide.

This has put us in a position to negotiate some of the best shipping discounts with leading couriers, and we can help you reduce your shipping expenses by up to 91%.

Free FedEx® QR Code Returns Available Through Easyship

Easyship offers FedEx® QR code returns as part of its robust suite of shipping solutions. Here's how Easyship can make your returns process easier and more efficient. We also offer a range of easy-to-use shipping tools, to help streamline your shipping experience and delight your buyers. Popular features include:

1. Shipping Rate Calculator: You can use our shipping rate calculator to compare shipping rates from different carriers
2. Comparison Tool: With our courier comparison tool, you can compare the different shipping services offered by each courier, allowing you to choose your cheapest way to ship based on other factors, not just the cost
3. Insurance: To help keep your packages safe in transit, Easyship offers you insurance up to $10,000
4. Tracking: From custom-branded tracking emails to automatic message alerts, Easyship helps you maintain package visibility with your buyers throughout the delivery process

Summary

Incorporating FedEx® QR code returns into your eCommerce store is a smart move. It can help you save money, handle returns better, and make your customers happier. By working with Easyship, you can use their expertise and technology to set up this system easily.

In 2023, eCommerce returns in the U.S. cost nearly 248 billion dollars, showing how important efficient return processes are. With FedEx® QR code returns, you can give your customers a simple, hassle-free return option. This will lead to more loyal customers and repeat business.

Don't let return challenges eat into your profits. Use FedEx® QR code labels and Easyship to make returns easy and watch your business grow.

How does a customer get a QR code for a package?

Obtaining a QR code for a package return is straightforward. When a customer requests a return from an eCommerce store using FedEx® QR code returns, a QR code is automatically generated, and you can easily email it to them.

This code will be specific to the return shipment. They can simply follow the instructions in the email to find the nearest drop-off location, where a FedEx® team member will scan the QR code and print the return shipping label for your customer.

How do I scan a QR code?

If you need to scan a QR code to complete an order or return process, you can use the camera on your smartphone. Open the camera app and point it at the QR code. A notification will appear with a link or instructions. Follow the link or instructions to complete your order or return. This method is quick and eliminates the need for printing a shipping label at home.

Why does a shipping label have a QR code?

Your shipping label might have a QR code to streamline the return process. The QR code contains all the necessary information about your return shipment, which FedEx® team members can quickly scan to process your return. This technology reduces errors and speeds up the return process, making it more convenient for both you and the shipping carrier.

How does a customer return a package with a FedEx® QR Code?

To return a package at FedEx®, customers just need to follow these steps:

1. Receive a QR Code: Request a return from the seller, which will email over a QR code.
2. Pack Your Item: Ensure the item is securely packed in a box.
3. Locate a FedEx® Drop-off Point: Use the email instructions to find a participating FedEx® location, such as FedEx® Office, FedEx® Ship Center®, or Walgreens.
4. Scan and Print: Bring the QR code to the drop-off point. A team member will scan the code, print the shipping label, and process the return.

What locations can you drop off FedEx® packages?

You can drop off FedEx® packages at two types of locations:

1. For QR Code Drop-Off
   You can take your FedEx® package with a QR code to approximately 10,000 participating locations, including:

• FedEx Office®: Convenient locations offering a range of FedEx® services.
• ‍FedEx Ship Center®: Dedicated shipping centers for FedEx®.
• Walgreens: Many Walgreens locations accept packages with QR codes.

2. For Pre-printed Label Drop-Off
   If you already have a label, you can drop off your package at a much larger network of around 55,000 locations, which includes not only the above but also other retail partners and self-service drop boxes.

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