Webinterpret

Discover how Webinterpret streamlined cross-border returns, improved efficiency and reduced costs by 30% with Easyship's multi-carrier shipping platform.

Before Easyship

  • International return shipping labels were sourced from multiple local carrier sites.
  • Some return shipping labels were issued manually in a time-consuming way.
  • Limited carrier options restricted flexibility and cost savings.
  • Cross-border complexity across multiple regions slowed operations.
  • External solutions would have been too numerous to integrate with their systems.

With Easyship

  • Streamlined the returns process with a single, automated system integrating just 2 external solutions: Easyship and a multinational courier company.
  • Shipping labels are issued automatically to service 27 destination countries.
  • Access to diverse carriers enables cost savings without compromising service.
  • Easy integration with existing systems reduces development time.
  • Operational scalability to support future growth plans.

About Webinterpret

Webinterpret enables online retailers and marketplace sellers on eBay and Amazon to instantly expand worldwide and boost their online sales.

Their Challenge

Webinterpret needed a reliable, cost-effective solution to manage international returns across multiple regions. Multiple existing partners were difficult to manage independently and automatically, triggering operational inefficiencies.

How Easyship Helped

By integrating Easyship's multi-carrier shipping software, Webinterpret gained access to a streamlined, flexible and reliable shipping system offering convenient rates from 12 source countries.

Seamless API Integration: Easyship's well-documented API enables smooth, efficient integration with existing systems, reducing implementation time. 

"The integration process was straightforward, and the support we received was excellent."

  • Radu Togui, Head of Product, Webinterpret

Reliable Tracking: Easyship provides tracking capabilities across all shipping lanes. Customers can monitor their returns in real-time, reducing frustration and inquiries. 

Diverse Carrier Selection: Access to multiple carriers allows Webinterpret to select the most cost-effective options without compromising on service quality. 

"We appreciated the flexibility of choosing carriers based on price and performance." 

  • Radu Togui, Head of Product, Webinterpret

Simplified Returns Workflow: Easyship became Webinterpret’s primary returns partner for North America and Australia and secondary returns partner for Europe, eliminating manual processes and streamlining operations. 

"Our team saves significant time with Easyship's automated shipping management." 

  • Radu Togui, Head of Product, Webinterpret

Results & Impact

30% Cost Reduction: By optimizing carrier selection and leveraging Easyship's discounted rates, Webinterpret cut returns costs by 30%, particularly noticeable in some of their key markets. 

Operational Efficiency: Automation simplifies returns handling, saving valuable time for the Webinterpret team. 

"We’ve freed up internal resources, allowing us to focus on other priorities."

  • Radu Togui, Head of Product, Webinterpret

Scalability: With Easyship’s multi-carrier infrastructure, Webinterpret has a scalable returns solution that can grow alongside its expanding operations.

Looking Ahead 

Webinterpret plans to extend its returns network further, leveraging Easyship’s global reach and competitive rates to optimize costs and support growth.

“The word that comes to mind is 'comfortable.' Easyship made our integration easier to implement and maintain, thanks to its well-documented API, flexible carrier options, and user-friendly interface. The system offers flexible carrier choices, reliable tracking, and smooth shipping management—all crucial for our cross-border operations.” 

– Radu Togui, Head of Product, Webinterpret

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2007
Technology
30% reduction in return costs
Service 27 destination countries
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