eBay

Find out how eBay leveraged Easyship to improve shipping efficiency, cut costs, and boost global sales, driving $3.68 billion in GMV across 200+ countries

Before Easyship

eBay faced challenges in growing its global reach and shipping operations:

  • Managing complex international shipments across 200+ countries.
  • Reducing shipping costs while maintaining delivery speed.
  • Navigating trade compliance and customs efficiently.

With Easyship

Easyship empowered eBay to streamline international shipping with an innovative solution:

  • Integrated 550+ courier services, ensuring flexibility and cost savings.
  • Improved dimensional weight accuracy to minimize courier adjustments.
  • Automated labeling, tracking, and financial reconciliation for smooth operations.

About eBay

eBay, founded in 1995, is a global eCommerce giant with 1.7 billion live listings, 134 million active buyers, and a focus on expanding its global market reach. Easyship partnered with eBay to optimize its international shipping capabilities, driving $3.68 billion in sales through innovative shipping solutions.

Their Challenge

In 2018, eBay needed to address rising international shipping complexities, especially following a USPS review that threatened international shipping rates. The key challenges included reducing shipping costs, improving delivery speed, and simplifying compliance for global shipments.

How Easyship Helped

Easyship stepped in with its agile, tailored solution to enhance eBay’s international shipping capabilities:

  • Custom International Solution: Easyship launched the eBay International Standard Delivery (eISD) program within eight months, offering low-cost shipping for U.S. exports to 200+ countries.
  • Courier Network Flexibility: With over 550+ courier options, Easyship provided the flexibility eBay sellers needed, especially during the pandemic.
  • Seamless Integration: Easyship automated first-mile and last-mile labeling, trade compliance, tracking, and billing, simplifying the entire process for sellers.

"We’re making global connections more accessible, affordable, and profitable, significantly increasing the volume of items available to shoppers in 200+ countries. Our partnership with Easyship makes it even easier for our sellers to tap into a universe of new business opportunities."

Adam Ireland, VP and GM, eBay US

Results & Impact

The partnership between Easyship and eBay produced significant results:

  • Over 10.4 million international shipments annually handled by Easyship.
  • Sellers achieved lower shipping costs while maintaining fast, reliable delivery to global markets.
  • eBay reported a 99% accuracy in dimensional weight, reducing courier adjustments and boosting customer satisfaction.

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Technology
$3.68 billion in global sales for eBay sellers
Easyship supports over 50% of eBay's listings (200,000 packages weekly)
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